TERMS OF SERVICE

Last Updated: September 25, 2026

OVERVIEW

This website is operated by VISTAAR COMMERCE. Throughout the site, the terms “we”, “us” and “our” refer to VISTAAR COMMERCE.

VISTAAR COMMERCE operates this online store, including all information, tools and services available from this website, subject to your acceptance of the terms, conditions, policies and notices stated here.

By visiting our website or purchasing products from us, you agree to be bound by these Terms of Service, including any additional terms and policies referenced herein.

These Terms apply to all users of the website, including browsers, customers and other visitors.

Please read these Terms carefully before using our website. If you do not agree with these Terms, please do not use our website or services.

Our online store is hosted on Shopify, which provides the e-commerce platform that enables us to offer our products and services.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law.

You agree not to use our products or services for any unlawful or unauthorized purpose.

You must not transmit viruses, malicious code or any other material that may damage or interfere with our website or services.

We reserve the right to restrict or terminate access to our services if these Terms are violated, subject to applicable law.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service or cancel orders where permitted by applicable law, including in cases of suspected fraud, misuse or unauthorized activity.

You agree not to reproduce, duplicate, copy, sell or exploit any part of our website or services without our prior written permission.

We take reasonable steps to protect customer information. Payment information is processed through applicable payment service providers and secured according to their procedures and applicable requirements.

SECTION 3 – ACCURACY OF INFORMATION

We make reasonable efforts to ensure that information on our website is accurate and up to date.

However, product descriptions, prices, availability and other information may occasionally contain errors or omissions.

We reserve the right to correct errors and update information where necessary, subject to applicable law and consumer protection requirements.

Customers are encouraged to review product descriptions and specifications carefully before placing an order.

SECTION 4 – PRODUCTS AND PRICING

VISTAAR COMMERCE offers products across categories such as home and kitchen, personal care, lifestyle, daily essentials and other general merchandise.

Product availability, specifications and prices are displayed on the respective product pages.

Prices are displayed in Indian Rupees (INR), unless otherwise stated.

Prices and offers may change from time to time. Any changes will not affect confirmed orders except where permitted by applicable law.

We make reasonable efforts to display product images and colours accurately. Actual product appearance may vary slightly due to screen settings, lighting or manufacturer variations.

All products are subject to availability.

SECTION 5 – ORDERS AND PAYMENTS

When you place an order, you agree to provide accurate and complete contact, delivery and payment information.

An order confirmation does not necessarily constitute final acceptance of an order. We reserve the right to review and cancel orders in cases of payment issues, product unavailability, suspected fraud or pricing errors, subject to applicable law.

If an order is cancelled after payment has been received, any refund due will be processed in accordance with our Refund Policy and applicable law.

We may offer prepaid payment options and Cash on Delivery (COD) for eligible orders, depending on product, location and courier availability.

COD orders may require confirmation before dispatch.

Customers are responsible for providing a correct delivery address and reachable contact details.

SECTION 6 – SHIPPING AND DELIVERY

We aim to dispatch and deliver orders within the estimated timelines communicated on our website or at checkout.

Delivery timelines are estimates and may vary depending on the delivery location, courier service, weather, operational conditions and other factors.

Shipping charges, where applicable, will be displayed during checkout.

Free shipping, if offered, will apply only to eligible products or orders according to the conditions displayed at the time of purchase.

For further information, please refer to our Shipping Policy.

SECTION 7 – RETURNS, REFUNDS AND EXCHANGES

Returns, refunds and exchanges are governed by our Return & Refund Policy.

Customers should review the applicable policy before placing an order.

Eligibility for returns or exchanges may depend on the product category, condition of the product, applicable return period and other conditions stated in the policy.

Nothing in these Terms is intended to limit any rights available to consumers under applicable Indian law.

For return or refund assistance, please contact us using the details provided below.

SECTION 8 – THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or services, including payment providers, courier partners and other service providers.

These third parties operate independently and may have their own terms and privacy policies.

We are not responsible for the content or policies of third-party websites, except to the extent required under applicable law.

SECTION 9 – PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

We use customer information for purposes such as processing orders, arranging delivery, providing customer support and meeting applicable legal requirements.

Please review our Privacy Policy to understand how your information is handled.

SECTION 10 – PROHIBITED USES

You must not use our website:

1. For any unlawful or fraudulent purpose.
2. To violate applicable laws or regulations.
3. To infringe intellectual property rights.
4. To submit false, misleading or unauthorized information.
5. To transmit malicious code or interfere with website security.
6. To misuse our services or interfere with other customers' access to the website.

We reserve the right to take appropriate action against violations, subject to applicable law.

SECTION 11 – DISCLAIMER AND LIMITATION OF LIABILITY

We make reasonable efforts to provide a reliable shopping experience. However, we do not guarantee that the website will always be uninterrupted or error-free.

Product use should follow the manufacturer's instructions, warnings and safety information.

To the extent permitted by applicable law, VISTAAR COMMERCE shall not be liable for indirect or consequential losses arising from the use of our website or services.

Nothing in these Terms excludes or limits any liability or consumer rights that cannot legally be excluded or limited under applicable Indian law.

SECTION 12 – GOVERNING LAW AND JURISDICTION

These Terms of Service shall be governed by the laws of India.

Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of the competent courts in Nagpur, Maharashtra, India, subject to applicable consumer protection laws and the jurisdiction of consumer commissions or other competent authorities.

SECTION 13 – CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms of Service from time to time.

Any changes will be published on this page along with the updated revision date.

Your continued use of our website after changes are published will be subject to the revised Terms, to the extent permitted by applicable law.

SECTION 14 – CONTACT INFORMATION

For questions about these Terms of Service, please contact us:

Business Name: VISTAAR COMMERCE

Email: vistarcommerce@gmail.com

Business Location: Nagpur, Maharashtra, India

Established: 2026

Brand Tagline: Smart Commerce. Trusted Growth.

For customer support, order-related queries, returns or refunds, please contact us through our Contact Us page.

Thank you for shopping with VISTAAR COMMERCE.

Smart Shopping. Bigger Possibilities.